Current Job Openings
Residential Program Coordinator
The Barre Center for Buddhist Studies (BCBS) seeks a full-time Residential Program Coordinator for our diverse, multi-traditional Buddhist study and practice programs. The Residential Program Coordinator is responsible for the smooth coordination of residential and hybrid retreat programs. This on-site role ensures that participants have a high-quality experience by providing organizational, administrative, and logistical support to teachers while also offering support to participants. This position works closely with staff, teachers, and participants and collaborates with internal departments to ensure retreats run efficiently and according to organizational standards.
Key Responsibilities:
Retreat Management:
Teacher Support: Serve as a liaison between teachers and staff, coordinating schedules, travel arrangements, reimbursements, accommodations, and providing participant information.
Participant Support: Act as the main contact for participants, addressing inquiries, offering support, and occasionally assisting with urgent emotional or medical needs.
Opening & Closing Talks: Deliver 10-15 minute opening and closing talks to welcome participants, offer guidance, and share essential information about the retreat center and their stay.
A/V & Zoom Support: Work closely with the team to ensure seamless setup and functionality of all audio-visual equipment and hybrid technology, troubleshooting any issues during retreats.
Check-in Process: Manage the check-in process, including orienting participants to their accommodations, assigning work practice roles, and managing early and late arrivals. Track and process any outstanding balance due payments.
Front Desk Support: Be available during daytime hours for teachers and attendees, providing assistance at daily teacher meetings and during yogi hours.
On-Call/Emergency Management: Be on call for urgent needs and emergencies, ensuring the safety and well-being of participants and staff.
Registration: Support participants with registration needs including confirming registrations and processing cancellations and refunds.
Administrative Support:
Reception: Respond to general inquiries via phone calls and emails, providing helpful and accurate information.
Course/Class Creation: Assist with the addition and cancellation of programs in internal systems.
Zoom & DharmaSeed Integration: Upload and rename Zoom and DharmaSeed recordings to make them available to teachers and attendees. Collaborate with the AV team to troubleshoot technical issues and ensure the delivery of high-quality content.
Miscellaneous: Provide additional administrative support as needed.
Required Skills & Qualifications:
Strong Communication Skills: Ability to deliver clear and concise information in both written and verbal formats, including opening/closing talks, while engaging effectively with teachers, participants, and staff.
Customer Service Orientation: Capable of offering compassionate and helpful support to participants, addressing inquiries, and resolving issues with a calm and empathetic approach.
Technical Proficiency: Experience using Zoom, audio-visual equipment, and familiarity with database software like Salesforce. Ability to troubleshoot common technical problems during hybrid retreats.
Organizational Skills: Strong ability to manage multiple tasks, including coordinating schedules, handling logistics, and overseeing the check-in process efficiently.
Crisis Management: Able to respond quickly and effectively in emergency situations, ensuring participant safety and well-being.
Attention to Detail: Ability to manage and track participant information, schedules, and administrative tasks with precision.
Public Speaking: Comfortable giving short talks to groups of participants, sharing information, and fostering a welcoming environment.
Team Collaboration: Demonstrated experience working in a team setting and the ability to collaborate with various departments to ensure smooth retreat operations.
Adaptability: Ability to manage last-minute changes, troubleshoot issues, and stay flexible in a dynamic, live-event environment.
Emotional Intelligence: Capable of providing emotional support to participants as needed, and maintaining composure in high-stress situations.
The ideal candidate will be enthusiastic about supporting our residential Buddhist study and practice programs. This is a full-time salaried position (range: $38-44k) offering individual housing if needed, generous health and dental benefits, a retirement plan with employer contributions, free meals when we are in session, 38 days of paid time off annually, and free access to programs at BCBS and IMS.
Send resume and cover letter to jobs@buddhistinquiry.org. No phone calls please.
BCBS is an Equal Opportunity Employer and actively seeks candidates from diverse backgrounds.
