Tech Support

We sincerely apologize if you encountered technical issues while trying to submit our online form. We understand how frustrating technical issues can be and appreciate your patience as we work to resolve this matter.

Please know that we are here to assist you. If you encounter any difficulties with our forms, kindly try the following steps:

Registration Forms
  • Phone Number: Please type your phone number in the following format: +19783552347 (with the plus sign and numeric country code but no spaces, dashes, or parentheses). The country code for the US/Canada is +1. Find your numeric country code.
  • This is true for BOTH phone number fields.
  • Address: Autofill might incorrectly place your address in Line 2, so please move it to Line 1.
  • This is true for BOTH the contact address and billing address fields.
  • Address: Please do not use any punctuation — for example, use: PO Box (instead of P.O. Box).
  • State: Start typing the full name of your state/province  and then select your state when it appears in the dropdown list.
  • Country: Please do not use any punctuation or abbreviation — for example, use: United States (instead of US or U.S.).
  • Country Code (ISO alpha-2): Please include the two letters representing your country. The country code for the US is US. Find your ISO alpha-2 country code.
  • Accommodations: This field is required, including the gender drop-down selection.
  • Browser: Please use Chrome or Safari as your browser.
  • Credit card: Please type your expiration date as a 2-digit month + 2-digit year — for example, use 12/27 (instead of 12/2027).

 

If you still encounter issues, please try the following solutions:

  • Program Questions: Please do not leave any blank fields. If there are questions for which you have no response, please type: N/A.
  • Emergency Contact: This field is required.
  • Payment Level: This field is required.
  • Phone Number: Please type your phone number in the following format: +19783552347 (with the plus sign and numeric country code but no spaces, dashes, or parentheses). The country code for the US/Canada is +1. Find your numeric country code.
  • This is true for BOTH phone number fields.
  • Address: Autofill might incorrectly place your address in Line 2, so please move it to Line 1.
  • This is true for BOTH the contact address and billing address fields.
  • Address: Please do not use any punctuation — for example, use: PO Box (instead of P.O. Box).
  • State: Start typing the full name of your state and then select your state when it appears in the dropdown list.
  • Country: Please do not use any punctuation or abbreviation — for example, use: United States (instead of US or U.S.).
  • Country Code (ISO alpha-2): Please include the two letters representing your country. The country code for the US is US. Find your ISO alpha-2 country code.
  • Browser: Please use Chrome or Safari as your browser.
  • Credit card: Please type your expiration date as a 2-digit month + 2-digit year — for example, use 12/27 (instead of 1/2027).
  • If you have further issues, please send us a screenshot of the error message and/or a screen recording for troubleshooting.
  • Please let us know if you have any other questions. Again, we appreciate your patience and apologize for any inconvenience.
  • You can reach out to us for support at contact@buddhistinquiry.org.